Returns, Exchanges and Refunds
Change of Mind Returns
Not in love? That’s fine! If you change your mind about the products you purchased from us online, we will refund the purchase price, or exchange those products, subject to the following conditions:
We want you to be satisfied with your purchase but if the products are faulty, wrongly described or different from a sample shown, we’re so sorry! We will meet our legal obligations in the country in which the products were purchased. Just follow the returns process below.
Shipping costs may be refunded on faulty items where the customer provides proof of the shipping amount.
Returns Process and Other Returns
If you are unhappy with your purchase from our website lickimat.com for any other reason, you can return your purchase to:
4/15-17 Ace Crescent
Tuggerah, NSW 2259
In Europe and the United States:
We will refund your purchase price through the payment method you used with no questions asked. Of course, we would really appreciate any feedback you have to give us.
For any other refund enquiries, please email firstname.lastname@example.org.
In all instances, please contact our returns department for instructions by emailing us: email@example.com